Privacy Policy & Terms

At The Herbal Hunk, we value your privacy and take significant measures to safeguard your personal information. This policy explains the types of information we collect and how we use it. If you have any questions, please feel free to reach out to us.

What Information Do We Collect?

We collect information when you register on our website, place an order, subscribe to our email list, or participate in a survey. This information may include your name, email address, billing and shipping addresses, phone number, and payment details. You can browse our website anonymously if preferred.

How Do We Use Your Information?

• The information we gather may be used in the following ways:
• Personalizing your experience to better meet your needs.
• Improving our website based on feedback and usage patterns.
• Enhancing customer service by responding to requests and inquiries more efficiently.
• Processing transactions securely.

Sending periodic communications, including order updates, special offers, educational content, and product recommendations. You can opt out of marketing emails at any time.

Please note: Order-related emails (such as confirmations and shipping details) are necessary for fulfilling your order and do not have unsubscribe links.

Online Postings

We may provide areas on our website where you can post reviews or other information. Please be aware that anything you voluntarily share in these public areas can be seen by others and may be indexed by search engines. We recommend exercising caution when disclosing personal information online. By posting, you assume full responsibility for any loss of privacy or other harm resulting from your voluntary disclosure of personal details.

How Do We Protect Your Information?

We use a variety of security measures to protect your personal data. For transactions, we employ SSL (Secure Socket Layer) technology to encrypt sensitive information, which is stored in a secure database. While we make every effort to secure your data, no method is 100% risk-free, and we cannot guarantee complete security. We are not responsible for any unauthorized access by third parties.

Do We Use Cookies?

Yes, we use cookies—small files that store information on your device to improve your browsing experience. Cookies help us remember your shopping cart, preferences, and site activity. They also allow us to track website traffic and enhance the overall user experience.

If you do not want cookies placed on your computer, you can configure your browser to block them. Please note that doing so may affect the functionality of certain features on our website.

Do We Share Your Information?

We do not sell, trade, or transfer your personally identifiable information to outside parties. However, we may share it with trusted third parties who assist us in running our website or fulfilling orders (e.g., shipping companies like UPS). These parties are required to keep your information confidential.

We may also release your information if required by law or to protect the rights, property, or safety of ourselves or others. Non-personally identifiable information may be shared for marketing or analytics purposes, such as tracking website visits or ad performance.

In the event of a merger, acquisition, or asset sale, we reserve the right to transfer your personally identifiable information to the new entity. Any such transfer will remain subject to this Privacy Policy or a new privacy policy, depending on the circumstances.

Third-Party Links

Our website may contain links to third-party products or services. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any linked sites.

Your Consent

By using our website, you consent to our Privacy Policy and agree to the collection and use of your information as outlined.

Children’s Privacy

In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 years of age. If you are under 13, please do not submit any personal information through our website. By submitting information, you confirm that you are 13 years of age or older.